County
County specific listing of CWS and Probation contacts. This listing includes the County's contact at the CWS/CMS Office, the System Support Consultant (SSC).
Program or Policy Inquiries
To submit questions on Program or Policy issues; the Probation Departments should send their inquiries to the CDSS mailbox at CMSProgramPolicyUnit@DSS.ca.gov.
CWS/CMS Help Desk
The Boulder Help Desk is available to Probation Departments Monday through Friday, 24 hours a day at (800) 428-8268.
CWS/CMS Classroom Training
For Probation staff, CWS/CMS training can be arranged through Amie Hodge, at amie@cpoc.org or by calling 916-447-2762.
Who to Contact
This Quick use matrix was developed for Probation staff to identify who to contact for questions and issues.